ABSTRACT

This chapter explores the challenge of designing, implementing and reviewing a management development programme to enhance leadership capacity. The ultimate goal is to ensure organisational effectiveness within a rapidly changing external environment. The overall aim of the management development programme, in addition to developing adaptive capacity, was to provide everyone who has managerial responsibility in our organisation with a common language to describe key organisational features and a common understanding of the organisation in which we work. Four themes were chosen as generic conceptual handles for working with change. The themes are: organisations; change; teams, and developing people. Evaluation sheets were distributed, and people were asked to return them after a period of reflection. This last point echoes what M. R. Weisbord calls the 'learning curve', by which he contends that in the 1900s 'experts' solved problems, while in the 1950s 'everybody', in organisations, solved problems.