Introduction

This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book focuses on the earlier collection “Crossing Boundaries in Public Management and Policy” from which it takes its name and inspiration. It explores the heart of enduring questions and challenges for cross-boundary working, providing in-depth conceptual and practical contributions on the fundamental challenges of boundary work. The book also explores the conceptual literature around the ideas of boundaries and boundary work from a number of angles, drawing together a range of disciplinary perspectives. It shows how working across boundaries is understood in policy and practice. The book argues that the uses range from boundary as a weapon, boundary as an excuse against innovation or positive risk, and boundary as a safety perimeter in which to engage in mutual learning. Boundary work has always been an inevitable part of the discourse in public administration and public services.