ABSTRACT

The process through which people’s experiences are resourced in co-creation has gained little attention. Involving different people is fundamental in today’s multi-stakeholder endeavours, and knowledge of the process of resourcing experience is relevant for developing innovation practices in organisations. We develop a framework for the study of resourcing of experience that builds on G. H. Mead’s pragmatist theory. The resourcing of experience is a social undertaking, where experiences are made available to co-designers through articulation. We identify the responsive, conceptual and habitual characteristics of the resourcing of experience and investigate how these characteristics are observable in the situated interactions in the DTRS11 dataset. Through the analysis we pinpoint specific ways that the design team fosters the resourcing in the collaboration with co-designers. The paper suggests ways to resource experience that design teams can make use of in the rich involvement of co-designers.