ABSTRACT

The subject area encompassed by “documentation and process” is broad in scope. It includes, but is not limited to, writing, organization, people management, project management, and problem-solving. Within each of these broad groups, additional distinctions can be identified; indeed, entire books have been written on these subjects. Beyond a deep dive into these and other topic areas, there is a need to see the big picture and integrate separate disciplines into a cohesive program or process.