ABSTRACT
We attempted to assess the performance of business incubators in Indonesia, focusing on their weaknesses. Questionnaire data were gathered from 8 business incubators, 39 incubates and 5 experts. Paired t-sample test was conducted and revealed that there was a gap between the tenants’ expectations of business incubator services and the actual services provided by the business incubators. This study exposes the weaknesses of business incubators regarding space, personnel, operational funding, and networks. Strategic Assumption Surfacing and Testing (SAST) was used to develop strategic policies to overcome the weaknesses of business incubators in Indonesia. The strategic policies are proposing space expansion, hiring full-time managers, urging the institution head’s commitment to providing funding, and promoting business incubators.
