ABSTRACT
This chapter examines Korean public sector reform (PSR) efforts conducted during four recent administrations from the new public management (NPM) and post-NPM perspectives. It investigates Korean administrative reform experiences and assesses their accomplishments and limitations. The chapter discusses various reform measures of Korean PSR in terms of competition and market mechanisms, performance-based management, customer satisfaction, deregulation, and e-government. Korean administrations have attempted to introduce market mechanisms and competition to enhance the efficiency of public organizations. To enhance performance-based management and quality of public services, the Korean government partially adopted a British model of so-called "agencification." The administration developed an e-government strategic plan through the Presidential Committee of E-government. The government implements the initiative as an extension of e-government in the sense that many of the Government 3.0 projects are ICT based.
