ABSTRACT

This chapter will focus on story for sharing information.

Maggie was a talented student who had artfully composed a portfolio showcasing outstanding designs, though on the day of her internship interview, she was nervous and had slept very little the night before. When her name was called, she walked in, smiled, and shook each interviewer’s hand. After she sat, the first interviewer commented …

“We were impressed by your skills, and we’d like to know more about how you arrived at your design.”

Being nervous, she drew a blank and stumbled through a response. The interviewers quietly started to question her thought process and her communication skills. A simple diagram of her process may have not only outlined her key decisions but also trigger her memory, prompting an engaging discussion about her unique approach.