ABSTRACT

This chapter discusses context of the emerging spirit-mind-body connection and examines a definition of compassionate listening and illustrates that definition through a case study. In the new health care system, healing is a powerful focus. Aging and chronicity do not lend themselves to cures, but physician practice and hospital intervention focus on the physical dimensions of diagnosis and treatment, with little attention to listening and drawing out the sacredness of persons. Pressures to decrease the cost of health care have led to a variety of new delivery forms—such as Health Maintenance Organizations, Physician Hospital Organizations, and more. Collaborating patients may need encouragement in expressing their questions, opinions, and preferences in conversation with health care providers and family members. Though self-directing patients may appear counter dependent and even aggressive in their efforts to take care of themselves, they too need support during a medical crisis.