ABSTRACT
Today, in most high-performing organizations the situation is beginning to flip-people play at work and they work all day. While some lament the impact on the family, others applaud the e€ect it’s had on employee satisfaction. These high-performing organizations like
Google, Microsoft, and Southwest Airlines have evolved their cultures to support a more trusting, more transparent, less hierarchical environment that is making the companies more innovative, agile, and e”cient.
