ABSTRACT

I t’s been about thirty short days since you assembled your team of heroes, identied your mandate, and completed a pilot program to prove the concept, and the change initiative is now being unleashed within your organization. It’s a fantastic accomplishment-and in some ways the hardest part of the Q-Loop is behind you. With the tools you now have, this project should have run more smoothly and been more ambitious, been more successful, and been completed far faster than any previous major change eort you have attempted.