ABSTRACT

When you take on responsibility for other people you need a framework to understand and address how they think, feel and behave. Facilitation provides that framework. It doesn't offer you proscriptive solutions; instead it uses, proven principles and practice to enable you to get the best out of each of the people with whom you are working. As a facilitator, you also need to be able to adapt your style and approach to the situation you are in. This requires good self-awareness and a solid understanding of your role and responsibilities. Once this is in place you can then start to facilitate teams, coach colleagues and train groups effectively. In Anthony Landale and Mica Douglas's The Fast Facilitator, the authors have established a format based around both the core skills that facilitators need to develop as well as the issues they will have to face at work. It is divided into three parts - Essential Facilitation, Groups and Team Facilitation and Creative Facilitation - offering material to suit all facilitators whatever their level of expertise. The manual will help you develop your own understanding of facilitation as well as providing interventions and activities that you can use with others. It includes: ¢ Theoretical insights and models to help you understand the dynamics of people management; ¢ Activities, exercises, games and practice sessions which managers or trainers can use with their groups to build skills around work issues; ¢ Coaching ideas and techniques for managers who may want extra guidance when working one-to-one with team members; and ¢ A wealth of techniques, reading sources, inspirational ideas and practical exercises for the facilitator's own self-development. The Fast Facilitator illustrates the competencies that practising facilitators need to develop and shows just how this distinctive approach can make a real difference to the way people operate and the outcomes that can be achieved in organizations.

part One|2 pages

Essential facilitation

chapter 1.1|4 pages

What is facilitation?

chapter 1.2|4 pages

The qualities of the facilitator

chapter 1.3|4 pages

Self-awareness

chapter 1.4|4 pages

Beginnings

chapter 1.5|4 pages

Planning and structuring

chapter 1.6|4 pages

Establishing a group contract

chapter 1.7|4 pages

Valuing yourself and others

chapter 1.8|4 pages

Managing feelings

chapter 1.9|4 pages

Skilful challenge

chapter 1.10|4 pages

Facilitating feedback

part Two|2 pages

Group and team facilitation

chapter 2.1|4 pages

Group process: inclusion

chapter 2.2|4 pages

Group process: control

chapter 2.3|4 pages

Group process: openness

chapter 2.4|4 pages

Understanding roles in teams

chapter 2.5|4 pages

Facilitator authority

chapter 2.6|4 pages

When and how to intervene

chapter 2.7|4 pages

Working with diversity

chapter 2.8|4 pages

Working with scapegoating

chapter 2.9|4 pages

Negotiation skills

chapter 2.10|4 pages

Facilitator support

part 3|2 pages

Creative facilitation

chapter 3.1|4 pages

One-to-one facilitation

chapter 3.2|4 pages

Powering up presence

chapter 3.3|4 pages

Facilitating without words

chapter 3.4|4 pages

Defence patterns

chapter 3.5|4 pages

Consultancy skills

chapter 3.6|4 pages

Working in the here and now

chapter 3.7|4 pages

Creative facilitation

chapter 3.8|4 pages

Imaginai work

chapter 3.9|4 pages

Using stories to facilitate learning

chapter 3.10|4 pages

Endings