ABSTRACT
As a facilitator, there will be many times when we are called upon to work with an individual on a one-to-one basis. This might be in an appraisal, a performance review situation, a coaching scenario or even within a team setting. One-to-one facilitation has much in common with coaching but it is not exactly the same. The business coach is focused on the performance of the individual and will advise, guide and counsel the employee to that effect. The facilitator has a wider remit than this. If performance focus is required then the facilitator needs to be able to work with goals and objectives. However, the skilled facilitator will also be able to move into the mentoring role of one-to-one interaction which typically involves a more hands-off approach than coaching, less of a focus on short-term goals and a greater emphasis on self-awareness. Through the reflection, the facilitator will then help the participant to make sense of what happened.
