ABSTRACT

Social work is a stimulating and exciting job. It is also a frustrating and exhausting one - so many demands on your time, so much knowledge to carry in your head, so many different personality types to deal with. Indeed, it is easy to get so caught up in the challenges of the work that it becomes difficult to see the wood for the trees. When this happens we can fail to step back and look at our communication style and how it affects our interaction with others. We can also overlook how our style may affect our stress level.