ABSTRACT
For most people, the work environment requires us to interact with others, so that people do their jobs effectively and in a way which is satisfying from a personal point of view. Moreover, many workers do not see themselves initially as part of a team. Thus when the need to develop teams has been identified and appropriate courses designed, it is necessary for us to take time at the onset with participants on workshops and courses to clarify different characteristics of work groups and teams. When involved in the design of team development programmes, it is worth considering the following basic questions: whether individuals have the necessary team skills; how can workers develop any further skills that may be required; and how can workers review the effectiveness of the solutions. When workers are involved in the development of adults, they need to recognize that every person in the team or group brings to the training event a wealth of experience.
