ABSTRACT
The identification of a need for improvement, namely the selection of the right Six Sigma project, is one of the critical activities in the define phase. There is always a potential risk associated with project selection. Projects may not be completed within a scheduled time frame or may take up more resources than planned. It is also likely that a project does not have the predicted impact on business results or achieves only a small or insignificant improvement to a process. If a project is not realistic, it will lead to frustration for everyone involved and ensure a decline in motivation for Black Belts and Green Belts. Projects selected on the basis of experience, gut feeling or courage have a higher risk than a project carefully chosen on the basis of data analysis. Selecting a wrong project may result in financial losses to the organization and increasing personnel dissatisfaction. On the other hand, if the right project is selected, everyone will benefit: shareholders, personnel and customers.
