ABSTRACT
In Chapter 4, we provided a review of each of the constituent parts of the HR delivery model. However, as we identified at the start of the book, although there will be similarities between the form and function of each part of the model across different organizations, what is critical is applying them in context and ensuring that the fit is right for the business you are in. Determining the precise scope of each part of the delivery model will be a process that is influenced by a number of factors (see Figure 5.1):
Size and scale of the organization – a shared service model for delivery can only be truly effective when economies of scale can be achieved, justifying the required investment in process standardization and e-enablement.
