ABSTRACT
How did this rubbish get out? How the quality function should never be operated. Quality assurance, more sampling with risk reduced to an acceptable minimum. Attributes and acceptable quality levels in the pursuit of excellence. Zero defects and impossible dreams of perfection. Card-playing and probability theory in practice. The three degrees of imperfection, living comfortably with them. Sampling plans and inspection tables, how to use them. Automated total inspection, who guards the guards?
