ABSTRACT
This chapter aims to ensure managers are aware of their duties and roles in ensuring the safety of employees at work. It explains their duties as employers in respect of employee safety. The chapter identifies why action in the workplace on safety is necessary. It prepares an action plan for themselves to assist in developing safety measures. Managers, specifically those whose roles involve them in policy development and implementation who have had no prior training in managing violence at work. The chapter explains that the term 'violence' is used in a broad sense, encompassing a wide range of behaviour and the effects of it. The action plans should describe actions that will be taken, by whom, or who will be responsible for seeing they are taken, and the timescales. The action plans should be achievable, and people encouraged to follow up with each other to check on progress.
