ABSTRACT
This chapter provides a review and analysis of the data obtained from the field research. The first part of the analysis focuses on the results from the survey and their relevance to research questions and propositions derived from the literature review. The second section deals with the significance of data in the conceptual model and causal modelling using partial least squares (PLS). This chapter deals with the quantitative aspects of the mixed methodology applied in field research, and the deductive approach applied here is aimed at testing the theoretical framework leading to the model in Figure 6.2. The empirical study also examines how project quality and project excellence are practiced in managing real-life projects. The results are further supported by two major case studies in Chapter 8.
As indicated above, the major components of field research comprised semistructure interviews, a questionnaire survey, a PLS modelling and case studies. From this research it became apparent that there were many different perspectives on this multidimensional issue ranging from (but without limitation to) the definition and dimensions of quality in project management, application of quality in projects, the impact of the critical criteria and factors relating to the success of projects and the role of project excellence and maturity models to the application of operational excellence approaches in project management. These perspectives and issues need to be tested by practical data.
