ABSTRACT
The preceding nine chapters have been used to describe in a little detail the various elements which are, to varying extents, involved in learning from experience. It is important to recognize, first, that they may come into play in any order or sequence, and second, the whole process is quite likely to be iterative – hence the double arrows in the Model in Figure 3.1. If we are concerned with an individual’s learning experience, it is probable that the starting point will be the confounding of their expectations and the rousal of emotion of some sort, whereas if the experience is the subject of formal investigation undertaken by a dedicated group, such as for the Comet airliner disaster (Chapter 10), the starting point is likely to be the provision of an opportunity as the research team receives its remit and gets down to work. Expectations and emotions will come into play as they gather data from the various sources.
