ABSTRACT

HR metrics are used to monitor the performance of an HR function. The aim is to measure the effectiveness of the HR strategy and to provide key management information for workforce planning and improvement. Metrics serve more than one purpose; on the one hand, they give a current and accurate assessment of how your HR function is delivering, and on the other hand, can be used to build future improvements and efficiencies. The main difference when deploying use of metrics across a global function is that the range of variables to measure increases, as does the level of complexity involved in capturing accurate and comparable data.