ABSTRACT

Despite the increasing use of Computer Based Training (CBT) and the expert production ofCBT programs (e.g. Hickey, 1995), the manual still maintains its significance in initial, endorsement and cyclical training for pilots, and in initial and subsequent training of technical, maintenance and cabin crew. The source of such manuals varies from off-the-shelf providers such as aircraft and engine manufacturers, to in-house publications produced within an organization to satisfy its own unique needs. It is important to recognise the range of differing expertise needed to produce a successful manual. Off-the-shelf manuals tend to be constructed by experts in the knowledge domain working closely with writers/instructional design experts. In-house manuals are written by line and management pilots who may have little knowledge of the ways in which texts and graphics can be utilised to positively influence learning. This chapter aims to provide some practical guidance for in-house publication so that training manuals may be used more effectively by the wide range of learners in the aviation industry.