ABSTRACT
This chapter presents examples concerned with suspected frauds and the sorts of cases that specialist investigators rather than the HR generalist would investigate. They are relevant because they cover the most difficult sorts of interviews and show the approach that one can tailor for other cases. In the transcript of an interview, one question covered nearly eight pages of text and consisted of 1,200 words. At the end of it, the subject said, 'Would you please repeat the question?' Refusal to answer may apply to the interview as a whole or to a specific topic or question. Either way it is usually an acknowledgement by the subject that he has no defence and that by answering questions he can only make matters worse. The natural instinct of most interviewers is to prevaricate ask irrelevant questions with which they feel comfortable or talk about the weather, a current event or even golf.
