ABSTRACT

This chapter shows the standard solutions to the training of operators, programmers and systems analysts and such solutions can only be second best to individually prepared programmes where latent skills can be developed to match the projected requirements of a specific data processing department. The most exciting and rewarding aspects of a career in data processing is the certainty that there are always better ways of doing things and new techniques and skills to master. Formal training will be appropriate for three general groups: basic training, advanced technical training, and supervisory and management training. It is most strongly recommended that any data processing department of whatever size should institute regular local training programme as a background to its day-to-day activities. It is, however, so easy to say–and believe–that a new recruit is learning while doing that it is hard to avoid the temptation of blindly accepting that real training is in fact taking place during period designated for on-the-job training.