Establishing Rapport During Test Administration Woodcock-Johnson Tests of Cognitive Ability
Establishing rapport between an examinee and the test administrator, who is often a stranger to the examinee, is especially important when using individually administered tests. When taking such tests, examinees may view any comments or nonverbal gestures made by the test administrator as a reflection on them and their performance. Unless the test administrator acts appropriately, the examinee may feel uncomfortable and not perform at his or her optimum level. Many test manuals provide guidance on this issue. The excerpt shown below is an example.