ABSTRACT
Organization development as a process can have a number of different goals. The most common are: improvement in organizational performance, e.g. profits or service levels; improvement in decision-making processes; improvement in group or team work; responding to change; and changing value systems, attitudes. A whole range of factors influence organization structures, each factor having some effect on the final type of structure, which may be either the result of careful design, the result of evolutionary development or merely expediency. Two other major influences on the structure are the size of the organization and its diversity. In developing organizations a major consideration is the extent to which technical efficiency is pursued at the cost of job satisfaction or, at the other extreme, to what extent can organization structures sacrifice technical efficiency for job satisfaction. The objective should be to strike the balance between the technical and human demands so that an effective organization results.
