ABSTRACT
This chapter formulates the analytical framework for modeling the telecommuting adoption process. It discusses the main hypotheses concerning both the employer's and the employee's behaviors. In the initial stage, the employer identifies motivations for and constraints to the implementation of a telecommuting program and evaluates alternative program designs that satisfy these objectives and constraints. In the second stage, the employer decides whether or not to offer some or all of the generated arrangements to the employees, based on the assessment of the programs' impact on productivity and costs. The chapter develops a comprehensive analytical framework for the telecommuting adoption process, including both the employer's and the employee's perspective. This framework not only allows for the assessment of the potential of telecommuting to reduce work trips, but also provides a powerful tool for employers and employees to assess the potential of different arrangements to address their own questions regarding telecommuting.
