ABSTRACT

Police officers have a difficult time shedding the "superhero" image that comes from public perceptions. To maintain the respect and integrity of the department, management needs to have a strong system of continuous monitoring for accountability and internal discipline. The concept of responsibility includes professional ethics, answerability and accountability. Because the police are key to safeguarding the democratic process, occupational deviance cannot be tolerated. These three ingredients are essential to police professionalism and have been incorporated into a new police code of conduct. It is management's role and responsibility to develop and implement the policies, procedures, rules and regulations needed to take the ethics theory and turn it into practice. A first-line supervisor must be concerned about the due process. The supervisor must determine whether a complaint is legitimate and accurate. The chief administrator is responsible for determining the final disposition of all complaints. Forecasting potential employees prone to misconduct has become a popular management tool.