ABSTRACT
The vital steps of quality definition are brought together in a quality plan, which becomes the day-to-day management plan for quality within a project or programme. The quality plan sets the baseline for quality, but it would be wrong to assume that this baseline will never change. The quality plan is built up during the quality definition activity. It forms part of the overall project plan, and needs to be signed off like any other project planning document and made subject to change control. Any quality standard that a deliverable needs to meet can be specified in the “quality objective” field, along with the quality objective itself. “The quality review schedule” is a working log of what quality reviews are scheduled and have been held. The quality plan should include the quality definition map and other outputs from the quality definition workshop. The quality plan is as important a project document as the time schedule, resource plan and cost plan.
