ABSTRACT
The State of Project Management survey 2018 identified that 85% of organisations cited having one or more Project Management Offices (PMOs). This number has been increasing year on year demonstrating that the value of having a function that provides the services affiliated with PMOs is growing. When practitioners are asked what the PMO role is in their organisation, there are a few key themes that always appear. These themes can helps to understand the value that PMOs add to projects themselves: Data and Reporting activities, Maintaining Portfolio Registers, Methods and Standards, Process Facilitation, Assurance, Knowledge Management, and Benefits Tracking. A key principle of what makes a PMO a PMO is that of Enabling a Learning Organisation. Knowledge management takes many forms but in two key ways: Codified knowledge that can be recorded or transmitted, and Tacit knowledge which is acquired via the informal take-up of learning behaviour and procedures.
