ABSTRACT

This chapter introduces the Public Value Chain concept to support the creation of value in projects. Value Chain Analysis is a business strategy approach developed by Michael Porter to analyze specific activities or processes through which firms can create value and competitive advantage. A Value Chain is a chain of activities that a firm performs in order to deliver a valuable product to the market. In infrastructure projects, the deliverable is a physical product: a road, a railway, a bridge, et cetera. The chain of activities that the Combined Project Organization performs in order to deliver a valuable product for society has similarities and differences with Porter’s Value Chain. The purpose of the support activities is to enable efficient and effective primary activities. Project management infrastructure, Human Resource and Knowledge management, Contract and procurement management, Stakeholder management and Decision process management all aim to support the controllability of the activities that create the project result.