ABSTRACT

The analysis of the worker's judgements of his situation at work has now been taken almost to the possible limit, and conclusions have been stated about the relevance to these judgements of the situation itself, of the worker's history and individual engagements, and of his place in society. The order may be reversed: the worker's judgements of his work apparently depend on social structure and personality in the factory. The men who were interviewed may be compared with women who work in factories and with bosses of two grades, immediate supervisors and professional workers. The implication of social psychology applied to industry is that the worker's efficiency may depend on his relations with other persons at work, and especially on his relations with the managers of his factory. The aim of the investigation was to include the immediate boss's account of his behaviour as a boss wherever possible, and then to compare this with the judgements made by his workers.