ABSTRACT
This chapter discusses a case study which explores how the independent variables of high hazard work, historical safety performance, and staff perception of engagement may be mediated by leadership. It provides a detailed contextual analysis of high-risk work teams. The authentic leadership literature suggests that work team engagement is manifested as satisfaction, mutual trust, and respect. Semi-structured interviews were used as a means of providing data to qualitatively explore leadership's description of and experience with engagement of self and others. Data were analyzed using a concurrent triangulation strategy. The data analysis began with the qualitative analysis of work team open-ended questionnaire responses and individual leadership interview transcripts to provide a rich description of their espoused beliefs regarding the characteristics of leadership and engagement. The results are presented in three parts. Part 1 describes the qualitative results. Part 2 presents the quantitative results. Part 3 provides a synthesis of qualitative and quantitative results, including findings.
