ABSTRACT
Sabine Sonnentag, University of Mannheim
This chapter focuses on professional work settings in which people are permanently online and permanently connected (POPC) to others and to a broad set of their work tasks. These POPC work settings enable and often require constant availability, easy access to information, and simultaneous pursuit of multiple goals. These POPC features can be experienced as both a stressful demand and a facilitating resource, what in turn predicts individual well-being. In addition to describing the demanding versus resourceful aspects of POPC at work, this chapter discusses factors that make POPC work arrangements predominantly demanding versus predominantly resourceful.
