ABSTRACT

Successful groups create systems and rules that help them organize themselves, build a sense of group identity, and distinguish themselves from other groups. In healthy groups, these systems of control tend to be flexible, and they often provide a consistent and reliable structure for group members. While the asylums studied by Goffman were locked facilities, cultic groups can create the same kind of total obedience through systems of control that are focused on each member's submission to the perfectionistic belief system and utter worship of the charismatic leader. Healthy systems of control involve rules that make sense, clear checks and balances on power, responsive and respectful leadership, and goals that are attainable and beneficial for everyone. Unhealthy systems of control treat people like cogs in a machine, and they require total submission and unquestioning obedience, regardless of the personal cost.