ABSTRACT

I was requested to lead a project to strengthen and improve a company’s materials management process. At the start of the project, the stated issues were:

• Materials stock-outs were disrupting production. • Excess inventory was tying up working capital. • The company was receiving a high dollar stream of unplanned

invoices for materials ordered outside the system. In one instance, the company reported that it had received over $1 million of unplanned and unexpected invoices after a major project had been completed.