ABSTRACT
The second phase in the event planning model, the event operational planning phase, encompasses the creation of the written operational plans for the variety of event components. These plans include the guiding instructions for hosting the event. Examples of event components include: accommodation, accreditation, ceremonies, communications, drug testing or doping control, food and beverage services, hospitality services, media management, officials’ management, participant management, volunteer management, results and awards, spectator services and transportation. This chapter details a number of mechanisms that contribute to operational planning success. These mechanisms comprise the cultivation of the operational planning network; the creation of logical, sequential, detailed and integrated plans; the inclusion of contingency plans; and the activation of a plan refining process. Finally, this chapter outlines key issues in operational planning and provides practice scenarios.
