ABSTRACT
Discipline in a broader sense concerns the process of socialization. Effective disciplines require a foundation of well communicated and reinforced standards and rules. Progressive discipline gives the staff member the opportunity to improve, and documents the specific reasons for discharge if necessary. Positive discipline shows staff members that performing to the standards and obeying the rules benefits them as well as the organization. The philosophy behind positive discipline is that most people come to work wishing to do a good job. Failure to warn a staff member of the consequences of continuous rule violation is one reason often cited for overturning a disciplinary action. The manager must recognize that each act of discipline is different and that each staff member must be handled differently. Exit interviews enable managers to compile data about the work environment as well as establish the effectiveness of orientation and training programs.
