ABSTRACT
To succeed in business it is necessary to make others see things as you see them. John H. Patterson
This chapter reviews the best, or at least the most commonly used, practices for modeling and documenting requirements. Each of these techniques warrants its own book(s). However, the purpose of this book is to present them at an introductory level, giving the business analyst enough exposure to the techniques to be able to participate in a requirements-gathering or review session where these techniques might be used. It is also intended to help in selecting which techniques to use. The analyst leading these activities should further develop his or her skill in the techniques used for the project. Although modeling can be of great value when gathering requirements, if the business analyst struggles with it, the customer will soon lose interest as well.
