ABSTRACT
This chapter shows information about the use of the operator's skill and knowledge to overcome an installation problem. The problem was experienced on an engine assembly line. An anomaly was noted that indicated that the flaws appeared at the rear end of the engine as the assembly traveled down the production line. The relief assembler's sequence tightened the two top bolts before the two bottom bolts as the engine traveled down the assembly line. Sometimes the operators or assemblers who have worked at a particular job or function inadvertently recognize and create methods or systems to make their jobs easier to perform. These changes or improvements should be incorporated into the job instructions and standard work patterns. Audits and checks ensured that the mixers and operators followed the newly established methods to ensure the success of the entire system.
