ABSTRACT
Operational planning and control initiates the master planning for the realization of products or services with the objectives of planning, realizing, controlling, leading, guiding, and instructing all participants on the different functions and roles that are involved in the realization of a product: how to manage design and development, how to prepare for the realization, how to identify and locate the appropriate resources, which activities are needed, which controls are to be applied, which documented information is necessary, how one verifies or validates the results, and which evidences are expected. Let us review the ISO 9001 Standard requirements:
• Processes, methods, and activities that were planned according to the requirements in clause 4.4-Quality management system and its processes-and are needed to meet requirements shall be developed, planned, implemented, and controlled.
