ABSTRACT
The evaluation of usability is quite important in the design process to confirm that the product/service does not have any defects in terms of the usability. The difficulty with regard to the discovery of information, memorizing the key information, and learning the procedural steps are some examples of those usability issues. Usability tests and inspection methods are frequently used for evaluating the user interface (UI) of a design. Usability tests are conducted using real users; however, they are usually not held in real or naturalistic environments but in the artificial environment of a usability laboratory. The total test time is usually limited to 2 to 3 hours.
