ABSTRACT

Educating the mind without educating the heart is no education at all.

Aristotle

We need to start looking at GIS education, training, and knowledge transfer from a completely different perspective. We should consider what the modern-day GIS coordinator needs. Do not let the flashiness of software solutions lead our line of thinking. We often focus in on the training and education surrounding the software itself and forget all about the other stuff. The other stuff includes people management, governance, creative thinking, communication, training and educating the organization, presenting, selling, aligning, developing performance measures, writing grant applications, and developing service level agreements (SLAs), just to name a few.