ABSTRACT
In 2008, Lord Darzi published High Quality Care for All, the final report of the National Health Service (NHS) Next Stage Review. The main emphasis of this report was improving quality, which it defined in three dimensions: ensuring that care is safe, effective and provides patients with the most positive experience possible. The indicators for quality improvement are not a new set of targets or mandated indicators for performance management. However, it is possible that some of these may be specified as core indicators to be used in Quality Accounts. The initial indicators are mostly existing indicators that are supported by clinicians and NHS professionals as effective quality indicators. Clinical governance is the name for the processes NHS organisations use to monitor and improve the quality of the clinical services delivered in their area.
