ABSTRACT
Most sets have, or begin life with, a facilitator who is there to enable the learning process to take place, by helping to create conditions which make it possible for set members to learn from their own experience and from that of others. The facilitator of action learning sets undertakes two important activities – reading and nudging. Nudging involves the facilitator's interventions in the life of the set. Such interventions need to be rare, appropriate and designed to foster the learning either of a single set member or the entire set membership. Facilitators have to believe in the approaches and methods they adopt, based upon their own experience, reflection and dialogue with others. Facilitating action learning sets does require high-level facilitation skills, but it is possible to learn these skills and techniques, so most people with moderately well-developed interpersonal skills can learn to be an action learning set facilitator.
