Ian had a little time before he was expecting Mandy to arrive and his thoughts drifted to a theme that had been with him a lot since that last session with her. It concerned the nature of trust and the role that it played in the person-centred counselling process. What did he trust, exactly? His client? But what did that mean? To behave in a certain way? No. That didn’t feel right. People would be how they needed to be. He couldn’t and shouldn’t trust them to be a certain way. And yet trust was such an important feature, it seemed to him, of his attitude towards his client. So what was it?