chapter  2
14 Pages

Communication and consultation

ByDavid Hall, Jonathan Williams, David Elliman

A consultation may be parent- or professional-initiated, and it is often easier to consider them separately, as we have done. Every consultation and contact, whatever its reason, offers the opportunity to take stock of how the child is doing. Parents expect and welcome this because they often see it as one of the main reasons for providing a universal children's health-promoting service. The consultation is at the heart of any child health professional's practice. The most familiar type of consultation is where the parent requests advice because of a perceived problem with their child or their circumstances. Professionals are also sometimes asked to act as advocates for parents. Problems with housing, benefits and educational assessment procedures are three common issues. Communication and consultation are core skills for health professionals and particularly for those who are involved with community services and health promotion.