ABSTRACT

This chapter describes four key areas where managers and their staff can achieve these goals through an ordered process. The four key areas are improving the security of resources, maximising financial process quality, improving staff morale and reducing any abuse of resources. The consistent overwork of resources will eventually put them beyond a point of toleration, resulting in unnecessary repairs, replacements and the filling of an increased number of vacancies. As a finite resource, time, and how it is used, are crucial elements in both resource and budget management. Frontline clinical or social service budget managers consume resources for the improvement in patients'/clients' conditions whereas service or support departments, such as payroll, provide essential and fundamental benefits to staff. In order to reduce losses and waste, supply-line and financial process quality assurance require the vigilance, active participation and involvement of the budget manager, especially where exceptions and irregular features such as overtime require compliance with financeled deadlines.