ABSTRACT
There are three major concerns that every organization today should focus on in order to deliver their goal. These are quality, involvement, and flow. Quality is grounded in the belief that management in any shape or form is prediction, and the ability to predict is the essence of any epistemology (theory of knowledge). Flow, as we said before, is the result of our actions; flow of materials, information, and money. Flow is associated with motion, hence with evolution and the pace of change. It is the derivative of space and time and it reminds us that no real value can be created unless a certain amount of change is taken into consideration. Involvement of people is what enables quality and flow. The foundation for any involvement is the teamwork that underpins the functioning of organizational systems.
