ABSTRACT
Over the last two decades, different industries have adopted the use of information technology (IT) in their various operations in order to enhance growth, conform to emerging standards, attract new customers, maximize profitability, and acquire business intelligence. Different sectors, however, have adopted IT use in different capacities. The health sector, like all others, is striving to enhance the acceptance of better and easier techniques available through an IT implementation. However, the average use of IT in healthcare has lagged behind other industry sectors for the better part of the last decade. Healthcare has many potential benefits from IT implementation in both managerial operations and patient-related operations. This chapter focuses on systems analysis with regard to IT implementation in healthcare facilities, and it identifies problems that could be solved through proper policies based on IT and links those problems with possible opportunities presented by current and developing IT trends. In addition, this chapter presents an example of a working proposal to aid in the
implementation of profitable IT practices, as well as in performing a cost-benefit analysis of a sample proposed initiative.
